The Transcription Process
If you have audio or video files that you would like to have transcribed, but have never used a transcription company before, fear not! We have a guide to how to use our services from sending us your files to receiving your completed transcript.
Sending us Your Audio or Video Files for Transcription
Once you have decided to send us your files, the first thing you need to do is to register as a new client. Our new client registration form is located on the main menu under the ‘Upload Files’ tab. Once you have filled in all of your details, you will be redirected to upload your files for transcription.
Other Options for Sending your Files to us for Transcription
As well as accepting uploads via our website, you can also send us files via Dropbox shared folders (please let us know if you would prefer to use this option). We are also able to work with hard copies such as cassette tapes, DVD’s, CD’s and USB sticks. If your audio or video files are in the form of a hard copy, simply send us an email or give us a call and we will arrange for someone to be available to receive your delivery.
Transcription Turnaround Times
Depending on the urgency of your files, you can choose from a range of turnaround times, starting from just four hours. It is always best to let us know in advance if you are going to be sending urgent files, as that way we have time to arrange for our fastest typists to be available to help.
Transcription Extra Services
We offer a range of extra services to compliment our basic transcription service. This includes adding time codes, design or use of specialist layouts, proofreading, editing and copy writing. If you are not sure of what services you need, feel free to contact us.
Once your transcripts are complete we can either email them directly to you or provide you with a link for secure download. Dropbox users can also pick their completed transcripts up directly from their shared folder.
If you would like to know more about our transcription services, or would like us to provide you with a free quote on any of our virtual assistant services, why not contact us today? We have a team who are happy to answer any questions you may have and come up with a package that is tailor made for your specific needs.