9001
Quality management
Certified quality management for the services you rely on.
Expert language services · Since 2011
For every
word that
matters
Transcription / Translation
Stenography / Note taking
From the first spoken word to the final written record. Specialist support for work that deserves to be understood.
Tell us about your projectHuman expertise, carefully appliedExplore what we do
ISO 9001Quality management
ISO 27001Information security
Cyber Essentials PlusIndependently assessed
RM6302Appointed supplier · Lots 2 & 3
The detail makes the difference
Good communication
leaves nothing to chance
Interviews, hearings, research, meetings and conversations across languages. We help turn complex information into a clear, usable record.
Tell us the purpose, format and deadline. We’ll agree the scope, price and handling requirements before work begins.
One conversation, five deliverables
Explore a fictional conversation, then switch the output to compare five kinds of record. This is a visual demonstration, with no audio.
Illustrative example · Fictional conversation
Segment 1 of 3 · No audio is played
Illustrative example · Timestamped transcript
00:00:04Chair: Thanks, everyone. Let's start with the delivery schedule.
00:00:09Speaker 2: We can confirm the revised dates by Friday.
00:00:15Chair: Good. Please circulate them to the whole team.
Illustrative example · French translation
00:00:04Présidente : Merci à tous. Commençons par le calendrier de livraison.
00:00:09Intervenant 2 : Nous pourrons confirmer les nouvelles dates d'ici vendredi.
00:00:15Présidente : Très bien. Merci de les transmettre à toute l'équipe.
Illustrative example · Verbatim record, every utterance kept
Line 1THE CHAIR: Thanks, everyone. Let's, let's start with the delivery schedule.
Line 2SPEAKER 2: We can, um, confirm the revised dates by Friday.
Line 3THE CHAIR: Good. Please circulate them to the whole team.
Illustrative example · Minutes
ItemDelivery schedule opened for discussion by the Chair.
DecisionRevised dates to be confirmed by Friday.
ActionSpeaker 2 to circulate the confirmed dates to the whole team.
Illustrative example · Subtitle file
00:00:04,000 →
00:00:08,200Thanks, everyone. Let's start
with the delivery schedule.
00:00:08,200Thanks, everyone. Let's start
with the delivery schedule.
00:00:09,000 →
00:00:13,400We can confirm the revised
dates by Friday.
00:00:13,400We can confirm the revised
dates by Friday.
00:00:15,000 →
00:00:18,600Good. Please circulate them
to the whole team.
00:00:18,600Good. Please circulate them
to the whole team.
Our expertise
Words, in
capable hands
Transcription
Interviews, research and recordings, turned into clear written records.
↗Translation
Your documents and messages, carefully adapted for another language.
↗Stenography
Verbatim reporting for hearings, proceedings and events.
↗Note taking
Decisions, actions and minutes that help everyone move forward.
↗Subtitles & captions
Make your films easier to follow, access and understand.
↗Legal & evidence
Carefully prepared records for legal teams, investigations and evidence. Copy typing and secretarial support are also available.
↗Confidence comes from the detail
Care for your words
Care for your data
Confidentiality, quality and responsible handling belong at the centre of every project.
Explore our standards ↗9001
27001
Information security
Clear handling requirements, agreed before your project begins.
Plus
Cyber Essentials Plus
Independently assessed cyber security covering our whole organisation.
Trading since 2011
Established expertise with a person you can talk to about your brief.
Who we work with
Specialist work
deserves specialist attention
- Justice and policing
- Central and local government
- International organisations
- Health and research
- Media and production
- Universities
A clear buying route
Appointed to RM6302 Lots 2 and 3 and Procurement Services Y23031. Find the relevant lot, buying route and supporting documents in one place.
Framework buying and procurement ↗A clear way forward
From your brief
to your inbox
Tell us what you need
Share the service, format, deadline and any special requirements. You don’t need to upload files for an initial conversation.
Agree the details
We confirm the scope, written quote and delivery arrangements with you.
Put your words to work
Receive your agreed output, ready for its next purpose.
Standards you can check
Our carbon reduction plan
Company-reported gross emissions, tonnes of CO₂e
2022 baseline50
2025 reported45
2028 target35
10% lower in 2025 than the 2022 baseline. Our commitment: net zero by 2050.
Disability Confident Committed
Recognised under the employer scheme
DCS041525 · valid to 25 January 2027
Accessibility and support
Need information in another format? Tell us what would help.
Website accessibility and supportBefore we begin
Which service do I need?
Transcription turns recordings into text. Translation takes words into another language. Stenography records proceedings, while note taking captures discussions and decisions. Tell us how you will use the record and we can help you choose.
What affects the quote?
The service, material length, language pair, recording quality, required layout and deadline. We agree the scope before work starts.
How do I share confidential files?
Start with a short outline only. Agree the appropriate transfer and handling arrangements with the team before sending recordings or documents.
How quickly can you deliver?
Turnaround depends on the service, volume, languages, source quality and required checks. Include your deadline and time zone and we will confirm what is achievable.
Plan your project
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Find us on Google
Your next project starts with a conversation
Let’s make
every word count
Build your quote request, then tell us a little about the project. We confirm scope, price and delivery before work starts.
Start with the essentials
Build your quote request
Choose a service and timing. This prepares your enquiry; the team will confirm a written price.
Choose the options that fit your project, or go straight to the form below.
No files or payment needed to begin